FAQs

WHEN CAN I EXPECT MY PACKAGE TO ARRIVE?

PLEASE ALLOW 5-7 BUSINESS DAYS FOR YOUR ORDER TO BE SHIPPED AND TO RECEIVE YOUR TRACKING INFORMATION. BUSINESS DAYS EXCLUDE WEEKENDS AND HOLIDAYS.

DUE TO COVID-19, SHIPPING TIMES HAVE BEEN EXTENDED. WORK WITH US PLEASE.

ALSO CHECK JUNK MAIL FOR SHIPPING ALERTS.

HOW CAN I TRACK MY ORDER?

TRACKING FOR ALL ORDERS WILL BE PROVIDED ONCE THE ORDER IS SHIPPED. PLEASE ALLOW 5-7 BUSINESS DAYS TO RECEIVE THIS EMAIL. IF YOU'RE UNABLE TO GET TRACKING INFORMATION AFTER 7 BUSINESS DAYS, PLEASE CONTACT US.

CAN I RETURN/EXCHANGE MY PURCHASE?

NO RETURN/REFUND POLICY.

BUT EXCHANGES ARE WELCOME, REFER TO OUR POLICY.

IF MAKING AN EXCHANGE, NOTE THAT YOU HAVE TO CONTACT US TO SEE IF THE ITEM YOU WISH TO EXCHANGE FOR IS AVAILABLE.

CUSTOMERS ARE RESPONSIBLE FOR SHIPPING ALL RETURNS TO BE EXCHANGED. ALL RETURNED ITEMS MUST BE UNWORN AND IN ORIGINAL PACKAGING. ITEMS CAN ONLY BE EXCHANGED FOR ANOTHER ITEM, THERE ARE NO REFUNDS. WE DO NOT ACCEPT EXCHANGES ON: HATS, POUCHES, ACCESSORIES, SPORTS BRAS, SWIMWEAR, AND NOVELTY ITEMS.

UPON THE RECEIPT AND INSPECTION OF THE ITEM, WE WILL SHIP OUT THE DESIRED EXCHANGE ITEM.